DescriptionPatrique Mercier Recruitment is dedicated to matching talented individuals with job opportunities that utilize their native language skills across a variety of sectors. We are currently seeking a Native Norwegian Speaking Customer Service Agent to join our enthusiastic team in Greece. This role provides the unique chance to engage with customers in your native language while enjoying the benefits of free relocation to a country celebrated for its stunning landscapes, rich history, and vibrant culture. If you have a passion for providing exceptional customer service and are excited about starting a new adventure, we invite you to apply!
Responsibilities
- Deliver outstanding customer support to Norwegian-speaking clients through various communication platforms.
- Address and resolve customer inquiries, complaints, and issues efficiently and professionally.
- Assist customers with product-related inquiries and after-sales support.
- Accurately document customer interactions and feedback.
- Collaborate with team members to achieve performance targets and enhance customer satisfaction.
- Offer insights and recommendations based on customer feedback to management.
- Participate in efforts to improve customer service processes and practices.
Requirements - Fluent in Norwegian (native level) and proficient in English.
- Experience in customer service or a related field is preferred.
- Strong verbal and written communication skills.
- Ability to thrive in a dynamic, fast-paced environment.
- Excellent problem-solving abilities with a focus on customer needs.
- Familiarity with customer service software and tools (e.g., CRM systems).
- Willingness to relocate to Greece and embrace a new cultural experience.
Benefits - Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )