Community Intern (Next Level Internship)

The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to create their #BiggestImpact and #InnovateLeadWin in a competitive and encouraging environment, where they get to choose their own preferred teams and bring themselves and their team to the next level.

If you are:

• A University student studying in Indonesia
• At least in your 3rd semester of study, OR
• An alumnus, max. 1 year after graduation

Send in your application now and start your journey to:

• Experience working at Indonesia's no. 1 SaaS company
• Get a min. 3-month period internship experience with your preferred team and role
• Receive monthly evaluations to keep your Next Level journey on track
• Attend an exclusive graduation ceremony with leaders of Mekari
• Join an exclusive community of A-list interns and receive specially-curated insights

By applying through this opening, you are applying specifically for the role of Community Intern:

Job Description:

We are looking for a creative, driven, and passionate Community Customer Intern to join our team at Mekari. This is a fantastic opportunity to gain hands-on experience in community management, from handling community groups to executing referral programs. You will play an essential role in nurturing and growing our community while working alongside experienced professionals in a fast-paced environment.

• Assist in managing and moderating online and offline community groups, ensuring active participation and engagement.
• Handle the full cycle of our community customer referral program.
• Develop creative and engaging content tailored to our community’s needs, including social media posts, newsletters, event invitations, and forum discussions.
• Foster a strong sense of community through proactive communication, identifying community needs, and addressing concerns promptly.
• Assist in the planning, promotion, and execution of community events, both virtual and in-person, to drive engagement.
• Track community issues, gather feedback, and provide insights to improve community programs and campaigns.
• Work closely with the commercial, customer success, PMO, and PMM team to align community initiatives with company goals.
• Continuously brainstorm and implement innovative ideas to grow and engage our community effectively.

Requirements:

• Final year student or have recently graduated with a degree in marketing, communications, public relations, social science, or a related field.
• Ability to develop original ideas to solve problems and engage the community.
• Strong written and verbal communication skills in both Bahasa and English.
• Experience using whatsapp community for engagement and content creation.
• Strong ability to manage multiple tasks, prioritize work, and meet deadlines.
• Comfortable working in a team environment and collaborating across different departments.
• Ability to quickly learn new tools, systems, and processes.
• Familiarity with content management tools, good taste, basic design skills (canva), and experience in community management.

Stii got any questions? Shoot us a DM on Instagram at @lifeatmekari

Good luck and we hope you make it to the Next Level of your journey with Mekari!

Mekari Next Level Internship Program: Pick Your Team, Pave Your Way